Cultural Competency Training

Cultural Competency Training Program Overview:

The ability to engage effectively with people from different cultures, backgrounds, and experiences is referred to as cultural competence. Recognizing one’s own cultural beliefs, values, and biases is also an important step in fostering cultural competence. Cultural humility is the lifelong endeavor of learning about one’s own and other cultures while simultaneously respecting everyone’s unique experiences.

As organizations become increasingly diverse, cultural competence is becoming more essential. And in some states, cultural competency education is necessary for licensees in the healthcare industry.

Organizations that develop cultural competency may see enhanced teamwork and collaboration, more successful problem solving, greater employee engagement, and improved customer satisfaction among other benefits. Individuals who are culturally aware are also more likely to detect and address biases (both conscious and subconscious) and microaggressions — barriers to diversity and inclusion that might lead to prejudice.

Cultural competence training is essential for organizations looking to make progress in terms of inclusion and diversity. Everyone may profit from a greater understanding and compassion for the experiences and cultures of those with whom they interact on a regular basis, both in and outside of the workplace.

Course Overview:

This course is designed to help participants:

· Recognize and develop an understanding of their own culture

· Understand the concept of cultural competence

· Develop skills in cross-cultural communication

· Examine personal biases and assumptions

· Learn about common microaggressions

· Explore ways to become an ally to marginalized groups

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By the end of this course, participants will be able to:

· Define “culture” and identify their own cultural values and beliefs

· Explain the difference between Diversity, Equity and Inclusion (DEI)

· Understand what it means to be culturally competent

· Communicate across cultures effectively

· Recognize personal biases and assumptions

· Understand what microaggressions are and how they impact marginalized groups

· Describe ways to become an ally to marginalized groups

Cultural competence is not something that can be learned in a day, or even a week. It is a lifelong journey of learning and growth. This course is designed as a starting point – participants will come away with new knowledge and skills, but more importantly, an awareness of the need to continue learning.