Supervisory Management Training


In this course, participants will learn about the basics of supervisory management.



Supervisory Management Training

Course Overview:

In this course, participants will learn about the basics of supervisory management. They will learn how to lead a team effectively and efficiently by understanding the roles and responsibilities of being in a leadership position. Participants will also be given an overview on various techniques for problem solving, delegation, communication, motivation and goal setting. By completing this course, participants should have a better understanding of how to successfully manage their team members while producing quality work results.

Course Objectives:

After completing this course, participants should be able to:

• Understand the role of supervision in managing teams

• Develop effective strategies for delegating tasks and motivating employees

• Learn techniques to help solve common workplace problems

• Improve communication skills between supervisors and subordinates

• Set and measure effective goals for team performance

• Recognize and resolve potential conflicts between employees

• Utilize best practices when implementing change.

Course Outline:

The course will cover the following topics:

• Introduction to Supervisory Management

• Understanding Leadership Roles & Responsibilities

• Delegation of Tasks and Motivating Employees

• Problem Solving Techniques

• Effective Communication Strategies

• Setting Goals and Measuring Performance

• Conflict Resolution & Managing Change.

At the end of this course, participants will receive a certificate of completion. This training is suitable for everyone who wants to learn how to become an effective supervisor or manager. It is also beneficial to those who are already in a supervisory role and want to further develop their knowledge and skills.


Supervisory Management: The process of managing, leading and overseeing the work of others in an organization.

Delegation: The practice of assigning tasks to employees or team members.

Motivation: An internal or external factor that encourages someone to take action.

Problem Solving: A process used to identify and resolve issues or obstacles.

Communication Strategies: Techniques used to effectively communicate information and ideas between people.

Goal Setting/Measuring Performance: Establishing objectives and benchmarks for success and evaluating progress towards those goals.

Conflict Resolution: Techniques used to manage differences of opinion within a group or organization.

Managing Change: Processes used to successfully implement change and new initiatives.

Certificate of Completion: Official recognition that someone has successfully completed a

Supervisory management certificate: A certificate awarded upon successful completion of a supervisory management program.

Supervisory management program: A program designed to teach the necessary skills for holding and managing a supervisory position.

Supervisory position: A managerial role responsible for overseeing the work of others in an organization.

Professional development: The practice of continuously learning and improving one’s professional knowledge and skill set.