Description

Online Training on problem solving

Course Description:

This online course on Skills for Problem Solving will provide you with the skills needed to identify and solve problems effectively. You will learn how to use a variety of problem-solving tools and techniques, as well as how to select the most appropriate approach for a given situation. The course will also cover ways to develop creative thinking skills, so that you can generate innovative solutions to problems. By the end of the course, you should be able to apply what you have learned to real-world situations and make sound decisions based on data and analysis.

Course Objectives:

By the end of this course, participants should be able to:

– Understand the problem-solving process and its key components

– Identify different types of problem-solving approaches

– Use problem-solving tools and techniques effectively

– Generate creative solutions to problems

– Make sound decisions based on data and analysis

Who Should Attend:

This course is designed for anyone who wants to improve their problem-solving skills. It will be especially useful for those who work in fields where they are required to find solutions to complex problems on a daily basis.

 

Course Outline:

Day 1: Introduction to Problem Solving

– What is problem solving?

– The components of the problem-solving process

– Identifying the root cause of a problem

Day 2: Problem-Solving Approaches

– Analytical approach to problem solving

– Creative approach to problem solving

– Systematic approach to problem solving

Day 3: Problem-Solving Tools and Techniques

– Brainstorming

– cause and effect diagram

– Fishbone diagram

– 5 why’s analysis

– SWOT analysis

Day 4: Putting It All Together

– Applying the problem-solving process to real-world scenarios

– Practice session: Solving problems as a team

– Debrief and course evaluation

 

 

 

 

 

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